The primary data collected on the website https://mobile-id.vn includes: email, phone number, username, login password, and customer (member) address. This information is required by https://mobile-id.vn for members to provide when registering to use the service, and for https://mobile-id.vn to contact and verify when customers register for services on the website, in order to ensure consumer rights.
During the transaction and payment process on the website https://mobile-id.vn, we only retain details of the member’s completed orders. Information related to the member’s bank account numbers will not be stored.
Members are solely responsible for maintaining the confidentiality and security of all activities involving the use of the service under their registered username, password, and email address. In addition, members are responsible for promptly notifying the website https://mobile-id.vn of any unauthorized use, abuse, or violations of security related to the registration name and password by any third party, so that appropriate measures can be taken.
The company uses the information provided by members to:
Furthermore, no individual or organization is permitted to infringe upon the personal information of members.
Members' personal data will be retained until a deletion request is submitted or the member logs in and deletes the information themselves. In all other cases, personal information will be kept securely and confidentially on the servers of https://mobile-id.vn
Address: 9th Floor, Thuy Loi 4 Office Building, 286-288 Nguyen Xi Street, Ward 13, Binh Thanh District, Ho Chi Minh City, Vietnam.
Email: info@mobile-id.vn
Hotline: 1900 6884
Members have the right to check, update, adjust, or delete their personal information by logging into their account and editing their personal details, or by requesting https://mobile-id.vn to perform this action.
Members also have the right to file complaints regarding product quality or delivery time with the website’s management team at https://mobile-id.vn. Upon receiving such feedback, https://mobile-id.vn will verify the information. If the member’s complaint is found to be valid, https://mobile-id.vn will take appropriate and timely corrective measures, depending on the severity of the issue.
Mobile-ID is committed to not disclosing personal information to any third party. However, certain individuals or organizations may be granted access to such information under the following exceptional circumstances:
Personal information of members on https://mobile-id.vn is strictly protected in accordance with the privacy policy of https://mobile-id.vn. The collection and use of each member’s information will only be carried out with the customer’s consent, unless otherwise required by law.
The personal information of members will not be used, transferred, provided, or disclosed to any third party without the member’s prior consent.
In the event that the information storage server is attacked by hackers resulting in the loss of member data, https://mobile-id.vn will be responsible for reporting the incident to the relevant authorities for prompt investigation and resolution, and will notify the affected members accordingly.
All online transaction information of members, including electronic invoices, accounting documents, and digital records on https://mobile-id.vn.
The management team of https://mobile-id.vn requires individuals registering or purchasing as members to provide accurate and complete personal information, including: full name, contact address, email, ID number, phone number, bank account number, and payment card details, and to be legally responsible for the accuracy of such information. The management team of https://mobile-id.vn will not be held liable and will not address any complaints related to a member’s rights if it is determined that the personal information provided at registration is inaccurate.
